7. Process of Employee Training and Development in HRM

Training and development is a continuous process as the skills, knowledge and quality of work needs constant improvement. Since businesses are changing rapidly, it is critical that companies focus on training their employees after constantly monitoring them & developing their overall personality.

Process of for training and development programs are as following.

(1) Determine the need of training and development for individuals or teams

First of all the need has to be seen for training and development.

It has to align with the company's goals and objectives. If a company is trying to start a new department or strengthen existing sales team in new products, then an appropriate training is needed.

Identify what skills they have and what skills gaps there are within the organisation. These skills gaps should also include gaps in the team as a whole, including gaps in things such as the group communication levels, their understanding of mental health awareness, diversity and inclusion, and intercultural communication.

(2) Establish specific objectives & goals which need to be achieved

The goals and objectives of the training and development have to be established. Whether the goal is awareness about new products or even installation is required to be learnt.
This can be done by considering company's overall goals and requirements against the skill gap. From this a plan can be set out on what training to prioritize for employee.

(3) Select the methods of training

Next, methods have to be defined by considering the the objective, skill gap, the audience, etc. The training can be done as an on the job training or off the job training. Some of methods of training programs are as following.

1. Classroom Training

2. Online Self paced courses

3. Course with certification

4. Instructor led online training

(4) Conduct and implement the programs for employees

After the plan and methods are finalized, the training and development programs have to be executed where courses, instructions are taught to the employees, partners or vendors.

(5) Evaluate the output and performance post the training and development sessions

Training and Development is incomplete without proper monitoring. Monitoring can be done through evaluation of the instructor as well as attendees. Instructor evaluation can be done through feedback or ratings but attendees can be evaluated through internal or external certifications or scores.

Training and development is adopted by organizations to fill the skill gap of employees and proper evaluation based on Kirkpatrick's four levels model helps in achieving the requisite goals.


(6) Keep monitoring and evaluating the performances and again see if more training is required

Based on the evaluation results in the previous step, management needs to ascertain that if the training and development program was sufficient for now or more training and enablement would be required. Also, if future trainings are to be planned.



References

MBA Skool Team, Human Resources Terms category, Training and Development - Meaning, Importance, Process & Example, available at
https://www.mbaskool.com/business-concepts/human-resources-hr-terms/8685-training-and-development.html
Accessed on 24th August 2023


Ahmad I.& Din S. (2009), EVALUATING TRAINING AND DEVELOPMENT,
Gomal Journal of Medical Sciences,7(2), PP.165-166 [Online]
Available at http://gjms.com.pk/index.php/journal/article/viewFile/322/319
Accessed on 24th August 2023

YouTube, https://www.youtube.com/watch?v=CLm-UaRAwtE&t=324s

Comments

  1. Hi Employee training and development in HRM is a strategic process encompassing needs assessment, program design, implementation, and evaluation. It involves identifying skill gaps, designing relevant training, delivering it effectively, and measuring its impact on employee performance and organizational goals. A well-executed process ensures a skilled and motivated workforce.

    ReplyDelete
  2. You are right in every way. Training and development at work are ongoing processes that help employees improve their skills, knowledge, and the quality of their work as a whole. Training and development should be seen as an ongoing and essential part of a company's plan for success. By investing in their employees' ongoing growth and development, organizations can adapt to changing circumstances, create a culture of learning, and improve their performance and competitiveness.

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  3. Hi, You have provided a thorough analysis of the need for training and development for individuals and teams within an organization. It is essential to align training with the company's goals and objectives and to identify skill deficits within the organization. Here is a summary of the main themes you raised:
    Training and development must be aligned with the overarching goals and objectives of the organization. Whether a new department is being created, sales teams are being strengthened, or another initiative is being undertaken, training should directly contribute to attaining these goals.
    Assessing Current Skills: It is essential to comprehend the existing skill sets of employees and teams. This evaluation helps identify individual and team-level strengths and deficiencies.

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